{"id":12241,"date":"2026-07-01T16:02:07","date_gmt":"2026-07-01T14:02:07","guid":{"rendered":"https:\/\/sc4wxlx3877.universe.wf\/?page_id=12241"},"modified":"2026-08-31T17:52:05","modified_gmt":"2026-08-31T15:52:05","slug":"cgv","status":"publish","type":"page","link":"https:\/\/www.fosaindigospirits.com\/en\/cgv\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales de vente"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"12241\" class=\"elementor elementor-12241\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-609e3da e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"609e3da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47b64ee sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"47b64ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-family: Arial, sans-serif;\"><b>Last updated: 26\/06\/2026<\/b><\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>1. Preamble<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">These General Terms and Conditions of Sale, hereinafter referred to as the \u00abGTC\u00bb, govern sales made on the website <\/span><a href=\"http:\/\/www.fosaindigospirits.com\/en\/\"><span style=\"color: #0000ff;\"><span style=\"font-family: Arial, sans-serif;\"><u><b>www.fosaindigospirits.com<\/b><\/u><\/span><\/span><\/a><span style=\"font-family: Arial, sans-serif;\">, edited by the company <\/span><span style=\"font-family: Arial, sans-serif;\"><b>FOSA INDIGO SPIRITS<\/b><\/span><span style=\"font-family: Arial, sans-serif;\">.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The site offers alcoholic beverages for sale, including artisanal rum-based aperitifs, rum punches, spirits, digestifs, and other products marketed under the brand <b>Fosa Indigo Spirits<\/b>.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">Any order placed on the site implies full and complete acceptance of these Terms and Conditions by the customer, without reservation.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The sale of alcoholic beverages to minors is prohibited. By placing an order on the website, the customer declares to be at least 18 years of age and to have the necessary legal capacity to enter into a contract.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\"><b>Alcohol abuse is dangerous for your health. Drink in moderation.<\/b><\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>2. Seller details<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">The site <\/span><a href=\"http:\/\/www.fosaindigospirits.com\/en\/\"><span style=\"color: #0000ff;\"><span style=\"font-family: Arial, sans-serif;\"><u><b>www.fosaindigospirits.com<\/b><\/u><\/span><\/span><\/a><span style=\"font-family: Arial, sans-serif;\"> is edited by:<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\"><b>Company name:<\/b><\/span><span style=\"font-family: Arial, sans-serif;\"> FOSA INDIGO SPIRITS<br \/><\/span><span style=\"font-family: Arial, sans-serif;\"><b>Legal structure<\/b><\/span><span style=\"font-family: Arial, sans-serif;\"> SASU<br \/><\/span><span style=\"font-family: Arial, sans-serif;\"><b>Share capital<\/b><\/span><span style=\"font-family: Arial, sans-serif;\"> 10 000,00 \u20ac<br \/><\/span><span style=\"font-family: Arial, sans-serif;\"><b>Registered office<\/b><\/span><span style=\"font-family: Arial, sans-serif;\"> 2 rue du Palais, 01600 Tr\u00e9voux, France<br \/><\/span><span style=\"font-family: Arial, sans-serif;\"><b>SIRET:<\/b><\/span><span style=\"font-family: Arial, sans-serif;\"> 953 458 247 00012<br \/><\/span><span style=\"font-family: Arial, sans-serif;\"><b>SIREN:<\/b><\/span><span style=\"font-family: Arial, sans-serif;\"> 953 458 247<br \/><\/span><span style=\"font-family: Arial, sans-serif;\"><b>VAT identification number:<\/b><\/span><span style=\"font-family: Arial, sans-serif;\"> 04\/10\/2023<br \/><\/span><span style=\"font-family: Arial, sans-serif;\"><b>Email address:<\/b><\/span> <a href=\"mailto:contact@fosaindigospirits.com\"><span style=\"color: #0000ff;\"><span style=\"font-family: Arial, sans-serif;\"><u>contact@fosaindigospirits.com<\/u><\/span><\/span><\/a><span style=\"font-family: Arial, sans-serif;\"><br \/><\/span><span style=\"font-family: Arial, sans-serif;\"><b>Telephone:<\/b><\/span><span style=\"font-family: Arial, sans-serif;\"> +33 6 16 38 56 69<br \/><\/span><span style=\"font-family: Arial, sans-serif;\"><b>Publisher:<\/b><\/span><span style=\"font-family: Arial, sans-serif;\"> Ivan Rakotomalala<br \/><\/span><span style=\"font-family: Arial, sans-serif;\"><b>Trade name \/ brand:<\/b><\/span><span style=\"font-family: Arial, sans-serif;\"> Fosa Indigo Spirits<br \/><\/span><span style=\"font-family: Arial, sans-serif;\"><b>Operating licence<\/b><\/span><span style=\"font-family: Arial, sans-serif;\"> 2023-320778-25247<br \/><\/span><span style=\"font-family: Arial, sans-serif;\"><b>Approved warehousekeeper number:<\/b><\/span><span style=\"font-family: Arial, sans-serif;\"> FR100000N1174<\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>3. Purpose of the GTC<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">These General Terms and Conditions define the rights and obligations of <\/span><span style=\"font-family: Arial, sans-serif;\"><b>FOSA INDIGO SPIRITS<\/b><\/span><span style=\"font-family: Arial, sans-serif;\"> and of any individual consumer making a purchase on the site <\/span><a href=\"http:\/\/www.fosaindigospirits.com\/en\/\"><span style=\"color: #0000ff;\"><span style=\"font-family: Arial, sans-serif;\"><u><b>www.fosaindigospirits.com<\/b><\/u><\/span><\/span><\/a><span style=\"font-family: Arial, sans-serif;\">.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">They apply to all orders placed online on the website.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The seller reserves the right to amend these General Terms and Conditions at any time. The applicable General Terms and Conditions are those in force on the day the order is validated by the customer.<\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>4. Products offered<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">The site offers alcoholic beverages for sale marketed under the brand <b>Fosa Indigo Spirits<\/b>, namely<\/span><\/p><ul><li><p><span style=\"font-family: Arial, sans-serif;\">Artisanal rum-based aperitifs ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">Rum punch ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">spirits ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">digestifs ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">gift boxes and associated products.<\/span><\/p><\/li><\/ul><p><span style=\"font-family: Arial, sans-serif;\">The products offered may have the following characteristics, among others:<\/span><\/p><ul><li><p><span style=\"font-family: Arial, sans-serif;\">alcohol content: 12.9 %, 13.1 %, 14.4 %, 15.1 % and 44.5 % vol; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">Volumes: 45 cl and 70 cl ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">Price including VAT per bottle: between \u20ac25 and \u20ac55 including VAT; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">Possible gift boxes: 1 or 2 bottle gift boxes, subject to availability and offers on the website.<\/span><\/p><\/li><\/ul><p><span style=\"font-family: Arial, sans-serif;\">The essential characteristics of products are shown on the product pages of the site, including the capacity, alcohol content, main ingredients, storage advice, tasting advice, and price.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">Storage instructions are set out on the product information sheets and\/or on the labelling. Rum-based aperitifs with an alcohol content of between 12.9 % and 15.1 % by volume must be kept in the fridge. Spirits, digestifs or products with a higher alcohol content may be subject to specific recommendations as indicated on their product information sheets.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">It is recommended to shake bottles well before serving when specified on the product sheet or label. To preserve an optimal taste experience, it is advisable to consume the products within the recommended timeframe on the product sheet or labelling.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The photographs and visuals on the site are for illustrative purposes only. Slight differences may exist between the visuals and the products delivered, without affecting the essential characteristics of the products.<\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>5. Sale of alcohol and prohibition of sale to minors<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">The sale of alcoholic beverages to minors is strictly forbidden.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">When placing an order on the website, the customer declares:<\/span><\/p><ul><li><p><span style=\"font-family: Arial, sans-serif;\">be at least 18 years old; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">to have the legal capacity to place an order; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">to purchase products for personal consumption or for lawful use; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">Provide accurate information when ordering.<\/span><\/p><\/li><\/ul><p><span style=\"font-family: Arial, sans-serif;\">The website may provide for several age verification mechanisms, including:<\/span><\/p><ul><li><p><span style=\"font-family: Arial, sans-serif;\">an age verification pop-up on site entry; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">a checkbox at checkout; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">a declaration on honour at the time of payment; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">The blocking of orders placed by minors.<\/span><\/p><\/li><\/ul><p><span style=\"font-family: Arial, sans-serif;\">Alcoholic products are delivered against signature to an adult.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The seller reserves the right to refuse or cancel any order where there is serious doubt about the customer's age, the recipient's age of majority, or the order's compliance with applicable regulations.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\"><b>Alcohol abuse is dangerous for your health. Drink in moderation.<\/b><\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>6. Age verification on delivery<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">The delivery of alcoholic products may be conditional on the presentation of valid identification to verify the recipient's age of majority.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">In the absence of an adult at the time of delivery, refusal to sign, inability to verify the recipient's age, or refusal to present identification, the parcel may not be delivered.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The costs associated with a new presentation, a new shipment or the potential return of the package may be charged to the customer, unless otherwise provided by law or fault attributable to the seller.<\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>7. Price<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">The prices of the products are shown in euros, inclusive of all taxes, excluding delivery charges.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">Delivery charges are shown to the customer before final order confirmation. They vary, in particular, according to the weight of the order, the destination, and the chosen courier.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The seller reserves the right to change their prices at any time. The applicable price is the one displayed on the website at the time the order is confirmed by the customer.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">Any promotional offers are valid for the duration indicated on the website and while stocks last.<\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>8. Order<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">The customer places an order directly on the website <\/span><a href=\"http:\/\/www.fosaindigospirits.com\/en\/\"><span style=\"color: #0000ff;\"><span style=\"font-family: Arial, sans-serif;\"><u><b>www.fosaindigospirits.com<\/b><\/u><\/span><\/span><\/a><span style=\"font-family: Arial, sans-serif;\">.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The ordering process includes, but is not limited to:<\/span><\/p><ol><li><p><span style=\"font-family: Arial, sans-serif;\">product selection ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">add to basket ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">Cart verification ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">the entry of personal information ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">the entry of the delivery address and, if applicable, the billing address; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">the choice of delivery method ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">the choice of payment method ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">majority confirmation ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">acceptance of these T&amp;Cs; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">The final confirmation of the order with payment obligation.<\/span><\/p><\/li><\/ol><p><span style=\"font-family: Arial, sans-serif;\">Before final confirmation, the customer can review their order details, correct any errors, and confirm their acceptance.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">After order confirmation and payment, the customer receives a confirmation e-mail at the address provided when placing the order.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The seller reserves the right to refuse or cancel any order in the event of:<\/span><\/p><ul><li><p><span style=\"font-family: Arial, sans-serif;\">suspicion of fraud; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">Existing dispute with the client. ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">Incomplete, inconsistent or erroneous information; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">Delivery impossible ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">non-compliance with these terms and conditions; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">Serious doubt about the majority of the client or recipient; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">manifestly abnormal order with regard to the quantities ordered or the expected use.<\/span><\/p><\/li><\/ul><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>9. Payment<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">Payment is due immediately upon ordering.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The payment provider used is <b>Stripe<\/b>.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">Payment methods accepted may include:<\/span><\/p><ul><li><p><span style=\"font-family: Arial, sans-serif;\">Bank card ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">PayPal ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">Apple Pay ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">Bank transfer.<\/span><\/p><\/li><\/ul><p><span style=\"font-family: Arial, sans-serif;\">The seller reserves the right to add, remove or modify the payment methods offered on the site.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">Payments are secured by third-party providers. The seller does not retain the customer's full bank details.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The order is considered final after payment confirmation.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">In case of payment refusal, the order will be automatically cancelled.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">In the case of payment by bank transfer, the order may be processed upon actual receipt of funds into the seller's account.<\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>10. Delivery<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">Products are delivered to the address provided by the customer at the time of ordering.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The carriers that can be used include, but are not limited to:<\/span><\/p><ul><li><p><span style=\"font-family: Arial, sans-serif;\">Colissimo ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">UPS ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">Mondial Relay ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">any other carrier offered on the website.<\/span><\/p><\/li><\/ul><p><span style=\"font-family: Arial, sans-serif;\">Delivery is currently offered in mainland France and Corsica.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">Unless otherwise indicated during.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The usual delivery time is 2 to 3 working days after dispatch, depending on the carrier chosen and the destination.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The delivery time applicable to the order is indicated to the customer before the final validation of such order. In any event, except in special cases expressly indicated to the customer before the order, delivery shall occur within a maximum of 30 days from the order confirmation.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">Delivery charges are variable depending on the weight of the order, the carrier chosen, and the destination. They are shown to the customer before final confirmation of the order.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">Delivery requires a signature from an adult.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">In the event of a delivery delay, customers are invited to contact customer service at the following address: <\/span><a href=\"mailto:contact@fosaindigospirits.com\"><span style=\"color: #0000ff;\"><span style=\"font-family: Arial, sans-serif;\"><u><b>contact@fosaindigospirits.com<\/b><\/u><\/span><\/span><\/a><span style=\"font-family: Arial, sans-serif;\">.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">In the event of a significant delay, the customer may ask the seller to make the delivery within a reasonable additional period. Failing delivery within this period, the customer may terminate the contract under the conditions provided for by the Consumer Code.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The seller shall not be held liable for any delay or impossibility of delivery resulting from an error or omission by the customer in the information provided, particularly an incomplete or incorrect address, or the absence of an adult at the time of delivery.<\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>11. Delivery zones<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">The currently available delivery area covers:<\/span><\/p><ul><li><p><span style=\"font-family: Arial, sans-serif;\">Metropolitan France ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">Corsica.<\/span><\/p><\/li><\/ul><p><span style=\"font-family: Arial, sans-serif;\">Orders to other countries are not automatically enabled on the website.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">Any request for delivery outside of mainland France and Corsica may be considered on a case-by-case basis, subject to regulatory, fiscal, customs, and logistical feasibility, and compliance with the rules applicable to the sale of alcoholic beverages.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The seller reserves the right to limit, suspend or refuse deliveries to certain countries or geographical areas, particularly due to regulatory, customs, tax, or logistical constraints, or those related to the sale of alcohol.<\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>12. Delivery outside France<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">Deliveries outside of mainland France and Corsica are not automatically offered on the website.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The potential opening of deliveries to other countries, including Switzerland, Belgium, Italy or Spain, may be subject to specific conditions.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">Alcoholic beverages are subject to specific regulations, particularly concerning excise duty, VAT, customs formalities, import, transport, declaration, and age verification.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">Before actually opening sales to a foreign country, the seller shall, in particular, verify:<\/span><\/p><ul><li><p><span style=\"font-family: Arial, sans-serif;\">the conditions for transporting alcohol; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">the applicable customs formalities; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">any excise duties due; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">the applicable VAT ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">declaration obligations ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">any local restrictions; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">obligations related to age verification ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">the delivery conditions by the carrier.<\/span><\/p><\/li><\/ul><p><span style=\"font-family: Arial, sans-serif;\">No orders outside of mainland France and Corsica will be considered accepted until the seller has expressly confirmed their feasibility.<\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>13. Product Reception<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">The customer is required to check the condition of the package and products upon delivery.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">In the event of a visibly damaged, opened, wet, broken, or deteriorated package, the customer is requested to:<\/span><\/p><ul><li><p><span style=\"font-family: Arial, sans-serif;\">refuse the parcel where possible; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">make precise reservations with the carrier ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">take photographs of the parcel, products, and shipping label; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">Contact customer service quickly at the following address: <\/span><a href=\"mailto:contact@fosaindigospirits.com\"><span style=\"color: #0000ff;\"><span style=\"font-family: Arial, sans-serif;\"><u><b>contact@fosaindigospirits.com<\/b><\/u><\/span><\/span><\/a><span style=\"font-family: Arial, sans-serif;\">.<\/span><\/p><\/li><\/ul><p><span style=\"font-family: Arial, sans-serif;\">The customer must retain the necessary supporting documents for the processing of their claim.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">This procedure does not limit the customer's statutory rights under applicable warranties.<\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>14. Right of withdrawal<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">In accordance with the rules applicable to distance selling, the consumer customer has a period of 14 days from receipt of the product to exercise their right of withdrawal, without having to justify their decision.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">To exercise their right of withdrawal, the customer must notify the seller of their decision before the expiry of the 14-day period.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\"><b>By email:<\/b><\/span> <a href=\"mailto:contact@fosaindigospirits.com\"><span style=\"color: #0000ff;\"><span style=\"font-family: Arial, sans-serif;\"><u>contact@fosaindigospirits.com<\/u><\/span><\/span><\/a><span style=\"font-family: Arial, sans-serif;\"><br \/><\/span><span style=\"font-family: Arial, sans-serif;\"><b>By post:<\/b><\/span><span style=\"font-family: Arial, sans-serif;\"> FOSA INDIGO SPIRITS, 2 rue du Palais, 01600 Tr\u00e9voux, France<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">Simply returning the product without prior declaration is not sufficient to validly exercise the right of withdrawal.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The client can use the following template:<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\"><b>Withdrawal form template<\/b><\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">To:<br \/>FOSA INDIGO SPIRITS<br \/>2 Palace Road<br \/>01600 Tr\u00e9voux<br \/>France<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">I hereby notify you of my withdrawal from the contract concerning the sale of the following product(s):<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">Order number:<br \/>Ordered on:<br \/>Received on:<br \/>Client's name:<br \/>Customer's address:<br \/>Email address:<br \/>Date:<br \/>Signature, for paper submission only:<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The product must be returned no later than 14 days after the withdrawal request has been sent.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">Return costs are borne by the customer, unless the error is attributable to the seller, the product is non-conforming, or a contrary legal provision exists.<\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>15. Returns Policy<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">Returned products must be:<\/span><\/p><ul><li><p><span style=\"font-family: Arial, sans-serif;\">unopened ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">seals ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">intact ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">complets ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">in their original packaging; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">accompanied, if possible, by the order number.<\/span><\/p><\/li><\/ul><p><span style=\"font-family: Arial, sans-serif;\">Returns should be addressed to:<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\"><b>FOSA INDIGO SPIRITS<\/b><br \/>2 Palace Road<br \/>01600 Tr\u00e9voux<br \/>France<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">For reasons of hygiene, safety, traceability, and product compliance, opened, unsealed, consumed, deteriorated, or unsaleable bottles cannot be returned, except for defective products, those broken on receipt, or non-conforming items.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The customer is responsible for packaging the returned product. It is recommended to use packaging suitable for bottles to prevent damage during return transit.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">When returning an item under the right of withdrawal, the customer bears the risks associated with the return transport until the products are received by the seller, unless otherwise provided by law.<\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>16. Reimbursements<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">In the event of a valid exercise of the right of withdrawal, the seller shall reimburse the customer within a maximum of 14 days from the date on which they are informed of the decision to withdraw.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The seller may defer the refund until the returned products have been recovered or until the customer has provided proof of shipment of the products, the date taken being that of the first of these events.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">Commercially, when returned products have been received and verified as compliant with the return conditions, FOSA INDIGO SPIRITS endeavours to process the refund within 7 working days.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">Refunds will be made via the same payment method used for the order, unless the customer expressly agrees to another refund method.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">No refunds will be made for the right of withdrawal if the returned product is opened, unsealed, consumed, incomplete, damaged, or unfit for resale for a reason attributable to the customer.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">This clause does not limit the customer's rights in the event of a non-conforming, defective or broken product upon receipt.<\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>17. Damaged, broken, incomplete or non-conforming products<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">In the event of a damaged, incomplete, incorrect order or a non-conforming product, customers must contact customer service at the following address:<\/span><\/p><p><a href=\"mailto:contact@fosaindigospirits.com\"><span style=\"color: #0000ff;\"><span style=\"font-family: Arial, sans-serif;\"><u><b>contact@fosaindigospirits.com<\/b><\/u><\/span><\/span><\/a><\/p><p><span style=\"font-family: Arial, sans-serif;\">The request should ideally include:<\/span><\/p><ul><li><p><span style=\"font-family: Arial, sans-serif;\">the order number ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">A description of the problem; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">photographs of the package ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">photographs of the product(s) concerned; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">a photograph of the shipping label.<\/span><\/p><\/li><\/ul><p><span style=\"font-family: Arial, sans-serif;\">Following analysis of the request, the seller will propose a solution that complies with the customer's rights, including a replacement, a refund or any other solution expressly accepted by the customer.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">A credit note may be offered, but not imposed, when the customer has a legal right to a refund.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">This procedure does not limit the customer's statutory rights under applicable warranties.<\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>18. Legal Guarantees<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">The products sold on the website benefit from applicable legal guarantees, including:<\/span><\/p><ul><li><p><span style=\"font-family: Arial, sans-serif;\">the legal guarantee of conformity provided for by Articles L.217-3 and following of the Consumer Code; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">the warranty against hidden defects provided for by Articles 1641 et seq. of the Civil Code.<\/span><\/p><\/li><\/ul><p><span style=\"font-family: Arial, sans-serif;\">Under the legal guarantee of conformity, the consumer has two years from the delivery of the goods to take action.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The consumer may request that the product be brought into conformity, particularly through replacement or refund when conformity is impossible or disproportionate.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The statutory warranty of conformity applies irrespective of any commercial warranty that may have been granted.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The customer may also decide to enforce the warranty against hidden defects if the product has a hidden defect making it unsuitable for the use to which it is intended, or so diminishing that use that the customer would not have acquired it, or would only have given a lesser price for it, had they known.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">In the event of a non-conforming, defective, broken upon receipt, or unfit for consumption under normal conditions product, customers are invited to contact FOSA INDIGO SPIRITS at the following address:<\/span><\/p><p><a href=\"mailto:contact@fosaindigospirits.com\"><span style=\"color: #0000ff;\"><span style=\"font-family: Arial, sans-serif;\"><u><b>contact@fosaindigospirits.com<\/b><\/u><\/span><\/span><\/a><\/p><p><span style=\"font-family: Arial, sans-serif;\">The customer must provide all relevant information that helps to identify the order and to establish the alleged defect.<\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>19. Seller's Responsibility<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">The seller undertakes to take the greatest care in the presentation, preparation and dispatch of products.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The seller is responsible for the proper performance of the obligations arising from the distance contract, under the conditions provided for by applicable regulations.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">However, the seller's liability shall not be engaged in the event of:<\/span><\/p><ul><li><p><span style=\"font-family: Arial, sans-serif;\">of abnormal or abusive use of the products; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">of excessive alcohol consumption; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">of non-compliance with storage or tasting advice; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">error made by the customer in the order details; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">due to impossibility of delivery linked to an incorrect or incomplete address; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">absence of a responsible adult at the time of delivery; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">refusal to present identification when requested to verify age ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">of regulatory, customs, fiscal or administrative restrictions; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">force majeure ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">of the fact of it being unpredictable and insurmountable by a third party to the contract.<\/span><\/p><\/li><\/ul><p><span style=\"font-family: Arial, sans-serif;\">The seller shall not be held liable for consequences related to inappropriate, excessive consumption, or consumption contrary to public health recommendations.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\"><b>Alcohol abuse is dangerous for your health. Drink in moderation.<\/b><\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>20. Customer responsibility<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">The customer undertakes to provide accurate and complete information when placing an order.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The client is responsible:<\/span><\/p><ul><li><p><span style=\"font-family: Arial, sans-serif;\">of the accuracy of his identity; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">of his delivery address; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">from their billing address, if applicable; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">from his declaration of majority; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">upon receipt of the parcel by an adult; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">of compliance with storage instructions; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">of responsible product consumption.<\/span><\/p><\/li><\/ul><p><span style=\"font-family: Arial, sans-serif;\">Any order placed by a minor or on behalf of a minor is prohibited.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The customer agrees not to resell the products for professional purposes without the seller's prior authorisation and without complying with the legal obligations applicable to the sale of alcoholic beverages.<\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>21. Personal Data<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">In the course of operating the website and processing orders, the seller collects certain personal data from the customer, including:<\/span><\/p><ul><li><p><span style=\"font-family: Arial, sans-serif;\">First name and surname ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">delivery address ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">billing address ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">email address ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">phone number ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">Order information; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">payment information processed by payment providers.<\/span><\/p><\/li><\/ul><p><span style=\"font-family: Arial, sans-serif;\">These data are necessary, among other things, for:<\/span><\/p><ul><li><p><span style=\"font-family: Arial, sans-serif;\">process orders ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">ensure delivery ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">manage billing ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">Respond to customer service requests. ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">comply with legal, tax and accounting obligations; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">handle any returns or complaints; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">ensure the security of transactions.<\/span><\/p><\/li><\/ul><p><span style=\"font-family: Arial, sans-serif;\">The e-commerce platform used is <b>WooCommerce<\/b>.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The client has rights over their personal data, including the right of access, rectification, objection, erasure, restriction of processing and, where applicable, portability.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">To exercise their rights, the customer can contact the seller at the following address:<\/span><\/p><p><a href=\"mailto:contact@fosaindigospirits.com\"><span style=\"color: #0000ff;\"><span style=\"font-family: Arial, sans-serif;\"><u><b>contact@fosaindigospirits.com<\/b><\/u><\/span><\/span><\/a><\/p><p><span style=\"font-family: Arial, sans-serif;\">A separate privacy policy is available on the site. It specifies, in particular, the processing carried out, the purposes pursued, the legal bases, the retention periods, the potential recipients of the data and the users' rights.<\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>22. Cookies, newsletters and tracking tools<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">The site may use cookies and tracking tools, including:<\/span><\/p><ul><li><p><span style=\"font-family: Arial, sans-serif;\">cookies necessary for the site to function; ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">cookies related to the basket and order ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">audience measurement cookies ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">Statistical tools ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">Newsletter tools ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">Marketing tools, where applicable.<\/span><\/p><\/li><\/ul><p><span style=\"font-family: Arial, sans-serif;\">Certain cookies necessary for the proper functioning of the site may be placed without prior consent when they are strictly indispensable for the provision of the service requested by the user.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">Audience measurement, advertising, marketing, or tracking cookies may require the visitor's prior consent, depending on their purpose and the tools used.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The customer or visitor must be able to manage their cookie preferences via a consent management banner or module.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">Newsletter subscription is based on customer consent where required. The customer can unsubscribe at any time via the unsubscribe link provided in the communications sent.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">A separate cookie policy is available on the site. It specifies, in particular, the cookies used, their purposes, their retention periods, and the methods by which the user can manage their preferences.<\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>23. Intellectual Property<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">All the elements present on the site <\/span><a href=\"http:\/\/www.fosaindigospirits.com\/en\/\"><span style=\"color: #0000ff;\"><span style=\"font-family: Arial, sans-serif;\"><u><b>www.fosaindigospirits.com<\/b><\/u><\/span><\/span><\/a><span style=\"font-family: Arial, sans-serif;\">, particularly texts, images, photographs, logos, trademarks, trade names, graphics, videos, icons, recipes, visual elements and content, are protected by intellectual property law.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">Any reproduction, representation, adaptation, modification, diffusion or total or partial exploitation of the site or its content, without the prior written authorisation of the seller, is prohibited.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The brand <b>Fosa Indigo Spirits<\/b>, product names, visuals, recipes, commercial materials and associated elements remain the property of their respective owners.<\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>24. Force majeure<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">The seller shall not be held liable for any delay or failure to perform its obligations in the event of force majeure, as defined by the applicable regulations.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The following are considered to be cases of force majeure, without this list being exhaustive:<\/span><\/p><ul><li><p><span style=\"font-family: Arial, sans-serif;\">natural disasters ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">strikes ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">transport blockages ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">health crises ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">Fires ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">cyberattacks ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">major breakdowns ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">administrative decisions ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">customs restrictions ;<\/span><\/p><\/li><li><p><span style=\"font-family: Arial, sans-serif;\">events preventing the normal execution of the command.<\/span><\/p><\/li><\/ul><p><span style=\"font-family: Arial, sans-serif;\">In the event of force majeure, the seller's performance of obligations may be suspended for the duration of the relevant event.<\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>25. Consumer mediation<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">In the event of any dispute, the customer is requested to first contact customer service to seek an amicable resolution:<\/span><\/p><p><a href=\"mailto:contact@fosaindigospirits.com\"><span style=\"color: #0000ff;\"><span style=\"font-family: Arial, sans-serif;\"><u><b>contact@fosaindigospirits.com<\/b><\/u><\/span><\/span><\/a><\/p><p><span style=\"font-family: Arial, sans-serif;\">If an amicable resolution cannot be reached, the consumer client may use the services of a consumer mediator free of charge.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\"><b>Appointed Mediator:<\/b><\/span><span style=\"font-family: Arial, sans-serif;\"> MCP Mediation<br \/><\/span><span style=\"font-family: Arial, sans-serif;\"><b>Address<\/b><\/span><span style=\"font-family: Arial, sans-serif;\"> 12 square Desnouettes, 75015 Paris, France<br \/><\/span><span style=\"font-family: Arial, sans-serif;\"><b>Website:<\/b><\/span> <a href=\"https:\/\/mcpmediation.org\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #0000ff;\"><span style=\"font-family: Arial, sans-serif;\"><u>https:\/\/mcpmediation.org\/<\/u><\/span><\/span><\/a><span style=\"font-family: Arial, sans-serif;\"><br \/><\/span><span style=\"font-family: Arial, sans-serif;\"><b>How to file a claim:<\/b><\/span> <a href=\"https:\/\/mcpmediation.org\/mode-demploi-2\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #0000ff;\"><span style=\"font-family: Arial, sans-serif;\"><u>https:\/\/mcpmediation.org\/mode-demploi-2\/<\/u><\/span><\/span><\/a><\/p><p><span style=\"font-family: Arial, sans-serif;\">The client remains free to accept or refuse the use of mediation, and, in the event of recourse to mediation, to accept or refuse the solution proposed by the mediator.<\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>26. Governing law and jurisdiction<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">These General Terms and Conditions are subject to French law.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">In the event of a dispute, customers are invited to contact the seller to seek an amicable resolution.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">In the absence of an amicable resolution, the dispute may be brought before the competent courts, in accordance with the applicable rules.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">For customers residing outside of France, certain mandatory provisions of local consumer protection law may also apply where they are applicable.<\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>27. Contact client<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">For any questions relating to an order, a product, a delivery, a return or a complaint, the customer may contact customer service:<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\"><b>FOSA INDIGO SPIRITS<\/b><br \/>2 Palace Road<br \/>01600 Tr\u00e9voux<br \/>France<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\"><b>E-mail:<\/b><\/span> <a href=\"mailto:contact@fosaindigospirits.com\"><span style=\"color: #0000ff;\"><span style=\"font-family: Arial, sans-serif;\"><u>contact@fosaindigospirits.com<\/u><\/span><\/span><\/a><span style=\"font-family: Arial, sans-serif;\"><br \/><\/span><span style=\"font-family: Arial, sans-serif;\"><b>Telephone:<\/b><\/span><span style=\"font-family: Arial, sans-serif;\"> +33 6 16 38 56 69<\/span><\/p><h4><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: x-large;\"><b>28. Acceptance of General Terms and Conditions<\/b><\/span><\/span><\/h4><p><span style=\"font-family: Arial, sans-serif;\">The client acknowledges having read these General Terms and Conditions of Sale before validating their order.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The validation of the order implies full and complete acceptance of these T&amp;Cs.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\">The customer also confirms that they are of legal age and permitted to purchase alcoholic beverages.<\/span><\/p><p><span style=\"font-family: Arial, sans-serif;\"><b>Alcohol abuse is dangerous for your health. Drink in moderation.<\/b><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Derni\u00e8re mise \u00e0 jour : 26\/06\/2026 1.&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12241","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.fosaindigospirits.com\/en\/wp-json\/wp\/v2\/pages\/12241","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fosaindigospirits.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.fosaindigospirits.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.fosaindigospirits.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fosaindigospirits.com\/en\/wp-json\/wp\/v2\/comments?post=12241"}],"version-history":[{"count":0,"href":"https:\/\/www.fosaindigospirits.com\/en\/wp-json\/wp\/v2\/pages\/12241\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.fosaindigospirits.com\/en\/wp-json\/wp\/v2\/media?parent=12241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}